Shipping Information

Shipping Timeframe

It is important to all of us at Brow Code that you receive your order fast and hassle-free. Your orders are dispatched 1-3 business days from when you receive your order confirmation. The time it takes for your order to be dispatched may slightly alter during launches, sales, and holiday periods.

Delivery times will vary based on where you are located. We dispatch orders from our warehouse based in Europe, United States, or Australia to ensure delivery times are kept to a minimum. At Brow Code, we use reputable and well-established fast or express delivery services.

Once your order has been processed, you will receive the tracking details for your parcel. Please keep a close eye on your tracking to ensure the safe delivery of your parcel. Please note that we do not ship to PO Boxes and HC Boxes.

Shipping Fees and Customs Chargers

Shipping rates are calculated based on your country of residence. The cost of shipping will be displayed during your checkout once your address and postcode is entered. Keep in mind that international orders outside of the United States and Australia often carry a customs or duty charge. Any international customs charges are based on your country’s regulations and compliances. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of the order. Unfortunately, if you refuse to pay these charges your parcel may be abandoned, and Brow Code will not be held responsible for any loss of funds as a result of this occurrence. Please note that we are unable to mark international orders as a gift to bypass or reduce any customs fees.

Holiday Season Shipping

Please note that the delivery of your Brow Code products may be impacted by delays during the end-of-year peak period leading up to Christmas and New Years. We recommend placing your order well in advance to receive your shipment before Christmas, however, delivery time frames may be longer than advised depending on carrier schedules and transit times.

The order cutoff date for EOY deliveries is 18th December 2022 for Europe orders and 14th December 2022 for International orders. Please adhere to this date to receive your shipment before Christmas. Final delivery is subject to change based on courier handling. Peak season wait times apply.

Countries We Can't Ship To

We sincerely apologise, we are currently unable to ship to the following countries. We are working towards finding a way to safely and efficiently deliver to you.

Åland Islands, Andorra, Bouvet Island, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Curaçao, French Southern Territories, Guernsey, Heard & McDonald Islands, India (1 of 37 states), Isle of Man, Italy, Jersey, Mayotte, Mexico, Monaco, Norfolk Island, Palestinian Territories, San Marino, Sint Maarten, South Georgia & South Sandwich Islands, South Sudan, Spain, St. Barthélemy, St. Helena, St. Martin, St. Vincent & Grenadines, Svalbard & Jan Mayen, U.S. Outlying Islands, Western Sahara